PenFed Credit Union Review 2024 (2024)

Personal Finance Banking

Written by Laura Grace Tarpley, CEPF; reviewed by Evelyn He

2024-03-27T22:08:13Z

  • Pros and cons
  • Savings Account
  • Checking Account
  • CDs
  • Money Market
  • How PenFed works
  • Is PenFed trustworthy?
  • FAQs
PenFed Credit Union Review 2024 (1) PenFed Credit Union Review 2024 (2)

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How PenFed accounts compare

  • PenFed Credit Union Review 2024 (3)

    Pentagon Federal Credit Union Access America Checking Account

  • PenFed Credit Union Review 2024 (4)

    Pentagon Federal Credit Union Money Market Savings

  • PenFed Credit Union Review 2024 (5)

    PenFed Credit Union Money Market Certificate

  • PenFed Credit Union Review 2024 (6)

    Pentagon Federal Credit Union Premium Online Savings Account

Annual Percentage Yield (APY)

0.15% to 0.35%

Annual Percentage Yield (APY)

0.05% to 0.15%

Annual Percentage Yield (APY)

3.00% to 4.20%

Annual Percentage Yield (APY)

3.00%

Start banking

Pentagon Federal Credit Union, NCUA insured.

Start banking

Pentagon Federal Credit Union, NCUA insured.

Start saving

PenFed Credit Union, NCUA insured.

Start saving

PenFed, NCUA Insured

Overall PenFed credit union rating

FeatureBusiness Insider rating (out of 5)
Savings4.25
Checking3.5
Money market account3.75
CD3.75
Trustworthiness5
Total:4

Pros and cons

ProsCons
  • Higher interest rate on savings accounts and share certificates than other accounts at brick-and-mortar financial institutions

  • Interest earned on your checking account balance

  • CD terms longer than five years

  • Other online banks may offer higher interest rates on savings accounts or CDs
  • Interest compounded monthly, not daily
  • Must qualify to earn interest on your checking account balance
  • Low interest on money market account
  • Monthly fees for the checking account (possible to waive them)

Pentagon Federal Credit Union Premium Online Savings Account

Pentagon Federal Credit Union Premium Online Savings Account

Start saving

PenFed, NCUA Insured

Insider’s Rating

4.25/5

Fees

no monthly service fee

Annual Percentage Yield (APY)

3.00%

Minimum Opening Deposit

$5

Pros

  • Competitive APY
  • $5 opening deposit
  • No monthly service fee

Cons

  • Compounds interest monthly, not daily
  • You may find a slightly higher rate elsewhere

Product Details

  • Many ways to join PenFed, the easiest being to open a savings account with $5
  • Branches in US and on military bases in Guam, Puerto Rico, and Japan
  • Interest compounded monthly, paid monthly
  • Federally insured by the NCUA

The Pentagon Federal Credit Union Premium Online Savings Account account pays a solid interest rate — but you can find higher rates elsewhere. Pentagon Federal Credit Union only requires $5 to open a savings account, and the credit union doesn't charge monthly bank maintenance fees.

The main downside is that your money will compound monthly, whereas many institutions' savings accounts compound your interest daily and pay monthly.

Pentagon Federal Credit Union Access America Checking Account

Pentagon Federal Credit Union Access America Checking Account

Start banking

Pentagon Federal Credit Union, NCUA insured.

Insider’s Rating

3.5/5

Fees

$10 monthly service fee

Annual Percentage Yield (APY)

0.15% to 0.35%

Minimum Opening Deposit

$25

Pros

  • Ability to earn interest on your checking balance
  • Over 85,000 ATMs

Cons

  • $25 opening deposit
  • $10 monthly service fee
  • $1.50 fee for using out-of-network ATM
  • Interest is compounded monthly, not daily
  • Overdraft protection is a line of credit, not a transfer from your other bank accounts

Product Details

  • Many ways to join PenFed, the easiest being to open a savings account with $5
  • Branches in US and on military bases in Guam, Puerto Rico, and Japan
  • Federally insured by the NCUA
  • Interest is compounded and paid monthly
  • Waive $10 monthly fee by maintaining $500 daily balance, or setting up monthly direct deposits of $500
  • Earn interest if you receive monthly direct deposits of $500
  • Earn 0.15% APY on balances less than 20k, and 0.35% APY on balances with $20k to $50k

Not all checking accounts pay interest, so it's nice that you can earn interest with Pentagon Federal Credit Union Access America Checking Account — but you must receive monthly direct deposits of $500 or more to earn it.

Pentagon Federal Credit Union charges a $10 monthly service fee, although you can waive the fee if you maintain a $500 daily balance or receive monthly direct deposits of $500 or more. If you'd like to open a checking account that doesn't charge monthly service fees, the credit union also has a free checking account — but you won't earn any interest.

PenFed Credit Union Money Market Certificate

PenFed Credit Union Money Market Certificate

Start saving

PenFed Credit Union, NCUA insured.

Insider’s Rating

3.75/5

Annual Percentage Yield (APY)

3.00% to 4.20%

Minimum Opening Deposit

$1,000

Pros

  • Competitive APY
  • Terms up to 7 years

Cons

  • $1,000 opening deposit
  • High early withdrawal penalties
  • 6-month certificates earn simple interest, not compounded interest

Insider’s Take

PenFed CDs may be a good option if you want a CD that pays a high interest rate. Other banks and credit unions pay even higher rates right now, but PenFed CDs might be worth it if you have other accounts at PenFed and want to do all of your banking with the same company.

PenFed Credit Union Money Market Certificate review External link Arrow An arrow icon, indicating this redirects the user."

Product Details

  • Many ways to join PenFed, the easiest being to open a savings account with $5
  • Branches in US and on military bases in Guam, Puerto Rico, and Japan
  • Terms ranging from 6 months to 7 years
  • 90 days interest early withdrawal penalty for 6-month CDs
  • For longer terms, you'll lose all interest earned if you make an early withdrawal within 1 year of opening the certificate
  • If you make an early withdrawal after the 1-year mark, the penalty is 30% of the gross dividends you would have earned if the certificate had matured
  • Federally insured by the NCUA

Don't be thrown off by the term "money market certificate." A PenFed Credit Union Money Market Certificate serves basically the same purpose as a CD: You open an account for a set amount of time, lock in a rate, and can either access the money when the term ends or pay a fee to access funds early.

PenFed CD rates are pretty high — just know that it doesn't compound interest on its 6-month term. Depending on how much money is in your CD, this may or may not make a significant difference in how much you earn.

Pentagon Federal Credit Union Money Market Savings

Pentagon Federal Credit Union Money Market Savings

Start banking

Pentagon Federal Credit Union, NCUA insured.

Insider’s Rating

3.75/5

Fees

no monthly service fee

Annual Percentage Yield (APY)

0.05% to 0.15%

Minimum Opening Deposit

$25

Pros

  • $25 opening deposit
  • No monthly service fees
  • Paper checks

Cons

  • Low APY
  • No debit card

Product Details

  • Many ways to join PenFed, the easiest being to open a savings account with $5
  • Branches in US and on military bases in Guam, Puerto Rico, and Japan
  • Earn 0.05% on balances under $10k; 0.10% on balances between $10k and $99,999; 0.15% on $100k or more
  • Federally insured by the NCUA
  • Interest is compounded and paid monthly

The Pentagon Federal Credit Union Money Market Savings account will send you paper checks, but the account doesn't come with a debit card. You can also find a higher interest rate elsewhere, especially if your balance is under $10,000. All in all, the money market account is a weak link for Pentagon Federal Credit Union.

How Pentagon Federal Credit Union works

Pentagon Federal Credit Union has over 85,000 free ATMs nationwide. It has around 50 branch locations in Washington, DC, and the following US states:

  • California
  • Florida
  • Georgia
  • Hawaii
  • Maryland
  • Nebraska
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • Pennsylvania
  • Texas
  • Virginia

The credit union also has branches on military bases in Guam, Puerto Rico, and Japan.

You're eligible if you have served in the military or work at qualifying associations or organizations. But the easiest way to join is to simply open a savings account with a $5 minimum deposit.

To contact customer service with questions, call Monday through Friday, 7 a.m. to 11 p.m. ET. Or call Saturdays from 8 a.m. to 11 p.m. ET, or Sundays from 9 a.m. to 5:30 p.m. ET.

The credit union's mobile app is rated 2.4 out fo 5 stars in the Apple store and 3.6 out of 5 stars in the Google Play store.

You can also contact customer service via email, snail mail, or fax, but there is no live online chat option.

Your Pentagon Federal Credit Union accounts are federally insured by the NCUA for $250,000, or $500,000 for joint accounts.

Pentagon Federal Credit Union trustworthiness and BBB score

The Better Business Bureau gives Pentagon Federal Credit Union an A+ rating. A good BBB rating signifies a company responds effectively to customer complaints, has honest advertising practices, and is transparent in how it handles business.

The credit union doesn't have any public scandals.

Pentagon Federal Credit Union vs. Navy Federal Credit Union

Your choice between the two financial institutions may likely come down to two main factors: membership eligibility and branch locations.

At Navy Federal, you must be tied to the armed forces or have a family member who is already a member of the credit union. You can also be a Department of Defense civilian employee, veteran, or extended family member. However, you may have access to more branches. Navy Federal has a branch network with 247 locations around the world, including ones on some military bases.

Meanwhile, Pentagon Federal Credit Union makes it easy for anyone to join — simply donate $5 to a foundation. However, it only has 50 branches in the US and on military bases.

Navy Federal Credit Union Review

Pentagon Federal Credit Union vs. Alliant Credit Union

Both Alliant Credit Union and Pentagon Federal Credit Union offer an easy way to become a member. Simply donate $5 to a foundation and you'll be eligible to become a member.

If you need to regularly visit a branch location to manage your account, Pentagon Federal Credit Union will be a better option for you than Alliant. Alliant is an online-only institution so you'll have to be comfortable with online and mobile banking.

Alliant Credit Union Review

Frequently asked questions

What is Pentagon Federal Credit Union?

Pentagon Federal Credit Union, also known as PenFed, is a financial institution with branches in 13 US states, Guam, Puerto Rico, and Japan. You can also open online accounts from anywhere in the US.

Can anyone use Pentagon Federal Credit Union?

Yes, anyone can use Pentagon Federal Credit Union. Credit unions usually require membership to open an account, and PenFed allows you to become a member if you open a savings account with at least $5. Some products are geared toward military members, though, and it's one of the best military banks out there.

Is PenFed Credit Union a real bank?

Yes, PenFed Credit Union is a real bank. A credit union is technically different from a bank, but it is just as safe for your money. PenFed is federally insured by the NCUA and has 50 branches in the US and on military bases.

Is Pentagon Federal Credit Union insured?

Yes, Pentagon Federal Credit Union is federally insured by the NCUA. Credit unions that are federally insured keep your money safe regardless of what happens to the financial institution. Individual bank accounts are insured for up to $250,000.

Is Pentagon Federal Credit Union a good credit union?

Yes, Pentagon Federal Credit Union is one of the best credit unions. It's a good option if you want to earn competitive interest rates on savings accounts or certificates. Note the early withdrawal penalties for CD terms, though.

Where can I deposit cash into my Pentagon Federal Credit Union account?

You can deposit cash into your PenFed account at any branch, or at one of over 85,000 fee-free ATMs in the US. Pentagon Federal Credit Union has branches in California, Florida, Georgia, Hawaii, Maryland, Nebraska, New Jersey, New Mexico, New York, North Carolina, Pennsylvania, Texas, Virginia, and Washington, DC. It has branches on military bases in Guam, Puerto Rico, and Japan.

Laura Grace Tarpley, CEPF

Personal Finance Reviews Editor

Laura Grace Tarpley (she/her) is a senior editor at Personal Finance Insider. She oversees coverage about mortgage rates, refinance rates, lenders, bank accounts, and borrowing and savings tips for Personal Finance Insider. She was a writer and editor for Business Insider's "The Road to Home" series, which won a Silver award from the National Associate of Real Estate Editors. She is also a Certified Educator in Personal Finance (CEPF).She has written about personal finance for over seven years. Before joining the Business Insider team, she was a freelance finance writer for companies like SoFi and The Penny Hoarder, as well as an editor at FluentU. You can reach Laura Grace at ltarpley@businessinsider.com.

Evelyn He

Compliance and Operations Associate

Evelyn He is a compliance and operations associate at Business Insider who supports the Personal Finance Insider team. Personal Finance Insider is Business Insider's personal finance section that incorporates affiliate and commerce partnerships into the news, insights, and advice about money that Business Insider readers already know and love.The compliance team's mission is to provide readers with stories that are fact-checked and current, so they can make informed financial decisions. The team also works to minimize risk for partners by making sure language is clear, precise, and fully compliant with regulatory and partner marketing guidelines that align with the editorial team.Before joining Business Insider, she served in various legal and compliance roles in different industries, including the legal and pharmaceutical industries.Evelyn obtained her M.S. degree in Marketing at Boston University in 2022. Prior to combining and consolidating her knowledge of law and business, she spent one year finishing 1L courses at Suffolk University Law School to further her legal knowledge. She has also completed MBA business law courses while working on her Bachelor of Business Administration in Management at the University of Massachusetts, Amherst.Outside of work, she enjoys spending time with her 15-year-old Shih Tzu named Money, and her 5-year-old Bichon named Tibber.

Top Offers From Our Partners

PenFed Credit Union Review 2024 (13)

SoFi Checking and Savings Earn up to 4.60% APY on savings balances and up to a $300 bonus with qualifying direct deposit. FDIC Insured.

There is no minimum direct deposit amount required to qualify for the 4.60% APY for savings. Members without direct deposit will earn up to 1.20% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. Interest rates are variable and subject to change at any time. These rates are current as of 10/24/2023. There is no minimum balance requirement. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet. To earn the $300 bonus, the customer must complete a direct deposit with a minimum initial deposit of $250 in a new SoFi Checking and Savings account within 45 days of clicking to qualify (offer expires 06/30/24).

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